TroubleshootanddiagnoseissueswithOCPPLogs

Diagnosing and troubleshooting your charge point has never been easier with access to raw OCPP Logs, letting charge point operators filter, and diagnose issues remotely and share raw logs for further troubleshooting.

Why our logging solution exists?

Charge Point Operators are often clueless and heavily dependent on charging station manufacturers when it comes to troubleshooting when a charger behaves unexpectedly in a given setting or environment.
Given the nature of charging sites being relatively complex in terms of connectivity, when things go wrong, it becomes increasingly complex to troubleshoot and narrow down issues.

With chargemyev, you get a simplified view of all interactions with a charging station with chargemyev's servers, giving advanced view into the messages being exchanged between our servers and your chargers, with options for both raw and simplified logs, with advanced filtering capabilities.
The logs can be archived, stored for compliance and analysis.

Logs

13:27:21-08.01.25

StartTransaction

INFO

[ 2, "67890", "StartTransaction", { "connectorId": 1, "idTag": "RFID1782", "meterStart": 34809, "timestamp": "2025-01-08T13:27:20.000Z", "reservationId": 789 } ]

13:27:20-08.01.25

ConnectorStatus

INFO

[ 2, "8021848", "StatusNotification", { "connectorId": 1, "errorCode": "NoError", "status": "Preparing", "timestamp": "2025-01-08T13:27:18.000Z", "vendorId": "ABB", "vendorErrorCode": "0" } ]

13:25:18-08.01.25

BootNotification

INFO

[ 2, "789921471", "BootNotification", { "reason": "PowerUp", "chargingStation": { "model": "SingleSocketCharger", "vendorName": "ABB", "firmwareVersion": "0.0.1", "serialNumber": "CP_1", "modem": {"iccid": "89860000000000000000", "imsi": "310260000000000"} } } ]